As I was on business travel the whole week in South of Spain, I was not able to blog this message, but promised myself to do immediately on arrival at home.
Box from Schuberth with a new SRCS PRO arrived last Wednesday, which means within 2 working days after having talked to the service expert from Germany to the Netherlands. That is a big WOW! Very impressive, and really a 180 degrees turn in my customer satisfaction. In marketing terms: this exceeds my CEX (Customer EXpectation)! Kudos to Schuberth service!
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